Terms & Conditions

Terms & Conditions

Company: Quickfly Logistics L.L.C.

Location: Abdullah Building Shop no-2, Al Muteena, Dubai, United Arab Emirates.

Country: United Arab Emirates (UAE)

Welcome to the Quickfly Logistics L.L.C. website ("we," "our," or "us"). These Terms & Conditions ("Terms") outline the rules and regulations for the use of our website and services. By accessing this website or using our services, you accept these Terms in full. Please read them carefully.

1. Acceptance of Terms

By accessing our website or availing of any of our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or services.

2. Services Overview

Quickfly Logistics L.L.C. provides logistics, shipping, and cargo services in the UAE and internationally. The details of our services, including pricing, delivery times, and coverage, are outlined on our website and may vary based on location and cargo type.

3. User Responsibilities

• Accurate Information: You are responsible for providing accurate, complete, and current information when using our services.
• Legal Compliance: You agree to comply with all applicable UAE laws and regulations when using our services.
• Prohibited Items: You must not ship any illegal, prohibited, or hazardous materials as defined by UAE law or international shipping regulations. You are responsible for understanding and complying with customs laws in the destination country.

4. Service Availability

We make every effort to ensure the availability of our services; however, we do not guarantee that our services will always be uninterrupted or error-free. Service availability may be subject to technical, geographical, and operational limitations.

5. Pricing and Payment

• Rates: The pricing of our services is determined based on weight, dimensions, cargo type, and destination. You can request a quote through our website or customer service.
• Payment: All payments for our services must be made in full prior to the dispatch of the shipment. We accept various payment methods, as outlined on our website.

6. Delivery Times

Estimated delivery times depend on the shipping method (Express, Sea, Air, Road) and the destination. Quickfly will make every effort to meet the quoted timelines, but we do not guarantee delivery times. Delays may occur due to unforeseen circumstances such as customs clearance, weather conditions, or operational constraints.

7. Liability and Limitation of Damages

• Cargo Handling: We ensure safe handling of your cargo but will not be held liable for damage or loss due to circumstances beyond our control, such as improper packaging, handling by third parties, customs inspections, or force majeure events.
• Limitation of Liability: Our liability for any claim arising out of our services is limited to the value of the shipment or the amount of any compensation provided by applicable law, whichever is lower.

8. Insurance

While we take every precaution to ensure the safe handling of your goods, we recommend obtaining shipping insurance for high-value or fragile items. Insurance can be arranged through our services upon request.

9. Cancellation and Refunds

• Cancellation: You may cancel a shipment request before the package is dispatched. Once dispatched, cancellations will not be permitted.
• Refunds: Refunds will be issued only if the service cannot be fulfilled due to our fault. Refund policies do not cover delays caused by customs or other external factors beyond our control.

10. Intellectual Property

All content, logos, trademarks, and materials on our website are the intellectual property of Quickfly Logistics L.L.C. You are prohibited from using our intellectual property without prior written consent from us.

11. Third-Party Links

Our website may contain links to third-party websites. Quickfly Logistics L.L.C. is not responsible for the content, terms, or privacy practices of third-party sites. Access to any third-party sites is at your own risk.

12. Privacy

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of the use of our website or services will be subject to the exclusive jurisdiction of the UAE courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes signifies your acceptance of the revised Terms.

15. Contact Us